1. What this policy covers
This Privacy Policy applies to information processed through BeauticiansHub public pages, member accounts, professional and business tools, bookings, payments, Marketplace, Beauty Academy, Community, Rewards, AI Beauty Studio, support and safety features.
2. Information we process
Depending on how you use BeauticiansHub, information can include account details, profile information, service preferences, booking and transaction records, messages, reviews, uploaded media, professional verification evidence, learning activity, Marketplace orders, device/security events and support records.
Beauty-profile information such as hair or skin preferences, allergies or sensitivities is collected only where it supports a defined feature and should be kept proportionate to that purpose.
3. Why we use information
We use information to provide and secure accounts, match clients with relevant services, manage bookings and payments, support professional operations, deliver purchases and courses, operate rewards, prevent abuse, respond to support requests and improve platform reliability.
4. Payments and service providers
Payment, identity-verification, email, mapping, AI and managed-media providers process information needed to provide their services. BeauticiansHub keeps provider credentials server-side and records the references and evidence needed for reconciliation, safety and operations.
5. Private media and sensitive records
Verification evidence, private attachments and other protected media use permission-controlled access rather than predictable public file links. Live location is booking-scoped and retained only as needed for the active service and related safety or dispute requirements.
6. Your controls
Member experiences include controls for profile information, account security, consent, notifications and relevant data requests. Where supported, users can request export or deletion of account data, subject to records that must be retained for finance, fraud, safety, disputes or legal obligations.
7. Contact
For privacy questions, use the Contact page or the public contact email shown there.